Thank you for choosing Touch Africa Tours for your travel needs. We strive to provide top-notch service to all our customers. If, for any reason, you are not fully satisfied with your booking, we offer the following refund and return policy:

Refund Policy

• If you wish to cancel your booking, please notify us at least 7 days prior to your scheduled departure date to receive a full refund.
• Cancellations made less than 7 days before the departure date will not be eligible for a refund.
• Refunds will be processed within 7-10 business days from the date of cancellation.
• In the case of unforeseen circumstances, such as natural disasters or political unrest, Touch Africa Tours reserves the right to cancel bookings and issue a full refund to affected customers.

Return Policy

• If you are dissatisfied with your travel experience, please contact us within 48 hours of returning from your trip to discuss your concerns.
• We will work with you to address any issues and find a suitable solution, which may include partial refunds or discounts on future bookings.
• Touch Africa Tours is committed to ensuring that all our customers have a positive and memorable travel experience.

Please note that refunds and returns are subject to management approval and may be granted on a case-by-case basis. For further information or assistance, please contact our customer service team at [email protected]

We appreciate your business and look forward to serving you again in the future. Thank you for choosing Touch Africa Tours.