Privacy Policy

Last updated: September 2026

Touch Africa Tours respects your privacy and is committed to protecting the personal information you provide when using our website, making an enquiry, requesting a quotation or booking one of our tours and travel services.

1. Information We Collect

We may collect information including:

• Your name and contact details
• Email address and telephone number
• Travel dates and booking information
• Accommodation and activity preferences
• Special travel requirements you voluntarily provide
• Payment and transaction information
• Website usage and technical information such as browser and device data

2. How We Use Your Information

We may use your information to:

• Process enquiries, quotations and bookings
• Arrange tours, transfers, accommodation and activities
• Communicate with you regarding your booking
• Process and confirm payments
• Provide customer support
• Improve our website and services
• Meet legal, regulatory and accounting requirements

3. Payments

Payments may be processed through secure third-party payment service providers. Touch Africa Tours does not intentionally store full payment-card details on our website. Payment providers may process your information according to their own privacy and security policies.

4. Booking Platforms and Service Providers

We may use trusted booking systems, payment providers, accommodation suppliers, activity operators, transport providers and other tourism partners where necessary to fulfil your booking.

Only information reasonably required to provide the requested service will be shared with these providers.

5. Cookies

Our website may use cookies and similar technologies to improve website performance, understand visitor activity and provide a better browsing experience. You may manage cookies through your browser settings.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse or disclosure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and accounting records and comply with applicable legal requirements.

8. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and record-keeping requirements.

9. Third-Party Websites

Our website may contain links to third-party websites. Touch Africa Tours is not responsible for the privacy practices of external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Touch Africa Tours
Victoria Falls, Zimbabwe
Email: info@touchafricatours.com
Website: https://touchafricatours.com

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